Refund Policy
We strive to provide a hassle-free return process if you are not satisfied with your product. You can initiate a return within 30 days from the date of purchase.
To start a return, please contact our customer support team at support@paraxexperts.com, providing your order number and the reason for return.
To be eligible for a return, the product must be in the same condition as when you received it and in its original packaging. Once we receive the returned product, we will inspect it to ensure it meets our return policy criteria.
If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear in your account.
For defective or damaged products, please contact us immediately, and we will send you a replacement free of charge.
Please be aware that we cannot accept returns on custom or personalized orders, as these items are made to your specifications. Additionally, bulk orders and gift cards are non-returnable.
If you decide to return a product because you no longer need it, return shipping costs will be deducted from the total refund amount. We will not be responsible for errors made at checkout, such as selecting the incorrect product or providing incorrect address details leading to a failed delivery.
At Paraxexperts, we prioritize providing excellent customer service, and we want to ensure your shopping experience with us is positive. If you have any questions or concerns regarding our return policy, please don’t hesitate to reach out to us at support@paraxexperts.com.
Thank you for choosing Paraxexperts for your shopping needs.